Cityview MedicalWaterside Health CentreSpencer RoadLondonderry, BT47 6AHTel: 02871 314930
THE PRACTICE WILL BE CHANGING THEIR COMPUTER SYSTEM WEEK COMMENCING
MONDAY 18TH MARCH 2019.
THE NEW COMPUTER SYSTEM WILL NOT BE UP AND RUNNING UNTIL MONDAY 8TH APRIL 2019.
WHAT DOES THIS MEAN FOR YOU, THE PATIENT?
NO BOOKINGS WILL BE TAKEN FOR ROUTINE APPOINTMENTS BETWEEN THE 19TH MARCH AND THE 8TH APRIL 2019.
HOWEVER IF YOU REQUIRE URGENT TREATMENT THIS WILL BE DEALT WITH AS BEFORE.
IF YOU REQUIRE TEST RESULTS PLEASE CONTACT THE PRACTICE AFTER THE 8TH APRIL 2019.
THE DOCTOR WILL CONTACT YOU IF REQUIRED DURING THIS PERIOD.
WE WOULD APPRECIATE YOUR
PATIENCE AND CO-OPERATION
DURING THIS TIME.
The practice will be closed for the following bank holidays:
Monday 18th March 2019
We strongly believe that to get an accurate assessment a face to face consultation is vital. This needs to be carried out by the agency making the decision about your application, not by your GP.
When the practice is closed (i.e. between 18:00 & 08:30 during the week, weekends and bank holidays) the responsibility for your care is with Western Urgent Care.
Their contact number is 02871 865195. You may also access this telephone number by calling the practice telephone number where a recorded message will repeat the number.
Please be aware that this service is for urgent conditions, which cannot wait until your own doctor’s surgery is open.
All telephone calls to the out of hours service are recorded.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
The practice will close 6 afternoons a year for Protected Learning Time for GP’s and Practice staff. During this time, Western Urgent Care will provide an emergency service. Tel: 71865195
There will be other occasions when the practice will reduce its service to facilitate other staff training. You will be informed by poster.
The practice will be closed on the the following dates for Bank Holidays
Thursday 12th July 2018
Monday 27th August 2018
Tuesday 25th December 2018
Wednesday 26th December 2018
Tuesday 1st January 2019.
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