Noticeboard

****PATIENT NOTICE****

AT PRESENT, THE PRACTICE IS EXPERIENCING A CRITICAL SHORTAGE OF GP COVER.

WEEKS COMMENCING 8TH AND 15TH JULY WE WILL NOT BE ABLE TO OFFER ANY ROUTINE APPOINTMENTS.   WE WILL ONLY BE ABLE TO OFFER SAME DAY GP APPTS FOR URGENT MEDICAL ISSUES.

ROUTNE CLINICS AND NURSE PRACTITIONER APPTS WILL ALSO BE AFFECTED.

WE WILL BE ABLE TO OFFER APPTS WITH THE MH PRACTITIONER, SOCIAL WORKER PHARMACIST AND PHYSIO. 

UNDER DIRECTION FROM THE DOCTOR THE RECEPTIONIST WILL REQUIRE A SUMMARY OF YOUR SYMPTOMS TO NAVIGATE TO THE MOST AAPPORPRIATE HEALTH CARE PROFESSIONAL.

PLEASE REQUEST HOMEVISITS BEFORE 10.30AM.  TO REQUEST A HOMEVISIT PLEASE CALL 07821640921

PLEASE SPEAK TO A RECEPTIONIST IF YOU FEEL YOU NEED TO SEE A GP URGENTLY.

WE WOULD LIKE TO THANK PATIENTS FOR THEIR ASSISTANCE AND UNDERSTANDING AT THIS TIME

 CHANGES TO PRESCRIPTION ORDERING

FROM MONDAY 5TH AUGUST 2024 THE PRACTICE CAN NO LONGER ACCEPT REPEAT PRESCRIPTION ORDERS FROM YOUR NOMINATED PHARMACY. 

PATIENTS CAN ORDER REPEAT PRESCRIPTIONS:

  • By submitting their order in writing at reception or by posting their order into the practice.
  • Online via patient access. Patients must receive a letter from the practice to register for online patient access.
  • Via our telephone messaging service on 02871253223 (from 5th August 2024)

WE UNDERSTAND THIS CHANGE WILL REQUIRE A PERIOD OF ADJUSTMENT FOR PATIENTS AND THE PRACTICE.  WE WILL PROVIDE ADMINISTRATION SUPPORT FOR PATIENTS TO SET UP ONLINE PATIENT ACCESS.  

REPEAT PRESCRIPTIONS WILL BE READY AT THE PRACTICE 48 HRS AFTER RECEIVING YOUR ORDER AND AFTER 72HRS AT YOUR NOMINATED PHARMACY. 

THERE WILL BE NO CHANGE TO PHARMACY COLLECTION FROM THE PRACTICE. 

BANK HOLIDAYS

THE PRACTICE WILL BE CLOSED ON FRIDAY 12TH JULY AND MONDAY 26TH AUGUST 2024 FOR BANK HOLIDAY. 

OVER THE COUNTER MEDICINE

Processing these prescriptions can cost 20 times the price of buying identical medication at your local pharmacy or supermarket

THE PRACTICE WOULD LIKE TO ASK  PATIENT'S WHO REQUIRE MEDICATION FOR HAYFEVER AND ALLERGIES TO PURCHASE THESE AT YOUR LOCAL PHARMACY OR SUPERMARKET. THANK YOU FOR YOUR CO-OPERATION.

 

**ZERO TOLERANCE POLICY**

Please note the practice operates a zero tolerance policy. In recent months we have noticed a significant increase in abuse towards our staff. At Cityview Medical we treat all our patients with dignity and respect and we expect all our staff to be treated with respect. We will not tolerate any abusive language, threatening behaviour or aggression towards any member of staff. Any violation of this policy will result in removal from the practice list.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Winter infections and using antibiotics

Winter infections and using antibiotics

With winter upon us, many people will pick up sniffles, sore throats, colds, and get infections. But it's useful to know the difference between a viral infection and a bacterial infection and how can both be treated.

Viral infections

As their names suggest, viral infections are caused by viruses, bacterial infections by bacteria.

Antibiotics are effective only against bacterial infections – they cannot help you recover from infections caused by viruses.

Cold and flu are viruses and antibiotics are useless against them. The best treatment is:

  • plenty of rest
  • hot drinks
  • maybe paracetamol to relieve aches, pains and help reduce a high temperature - make sure not to take more than the stated dosage

Viral infections are very common and, as well as cold and flus, they can include many infections of the nose, sinuses, ears, throat and chest. Most of these can be self-treated without the need for a visit to the doctor and definitely no need for an antibiotic.

In fact if you take antibiotics when you don’t need them, you could have some unpleasant side effects like an upset stomach, diarrhoea, or a skin rash.

Don’t forget, if you do have a cough or cold, it’s important to reduce your chances of spreading it to others by following good hygiene practices:

  • wash your hands regularly
  • if you sneeze or cough, use a tissue to help stop the spread of infection

Antibiotics do not prevent viruses such as the common cold or flu from spreading to other persons.

The first place to go if you’re feeling unwell is the pharmacist, who can usually provide over-the-counter medication to help deal with your symptoms until your illness passes.

If you must go to the doctor, don’t demand antibiotics from them.

Take your doctor’s advice. They’ll know what the best action to take is and if they say you don’t need an antibiotic, don’t demand one. 

Bacterial infections

If you have a bacterial infection, your own immune system can clear many of these infections without the need for antibiotics. Antibiotics do little to speed up your recovery from most common infections.

If your symptoms don't go away or if you have any concern, it's important that you see your doctor.

If you really have a severe infection such as bacterial pneumonia, your doctor will prescribe antibiotics. 

Antibiotics should only be taken for serious bacterial infections. They are life-saving drugs for infections like pneumonia and meningitis.

If we continue to take antibiotics when we don’t need to, bacteria build up resistance, making antibiotics useless against fighting them. As it is the bacteria and not the person that become resistant to the drugs, antibiotic resistance affects everyone.

Infections caused by antibiotic-resistant bacteria can be difficult to treat so we need to protect the antibiotics we have to make sure they work when they’re needed most.

We all have a role to play in using antibiotics wisely.



 
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