Noticeboard

 IMPORTANT CHANGES TO GUIDELINES AROUND PCR TESTING

https://www.publichealth.hscni.net/news/public-urged-use-covid-19-testing-only-when-needed

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*****ZERO TOLERANCE POLICY*****

Please note the practice operates a zero tolerance policy. In recent months we have noticed a significant increase in abuse towards our staff. At Cityview Medical we treat all our patients with dignity and respect and we expect all our staff to be treated with respect. We will not tolerate any abusive language, threatening behaviour or aggression towards any member of staff. Any violation of this policy will result in removal from the practice list.

***FLU VACCINE***

This is the time of year when those over 50 years old or with certain conditions can benefit from flu vaccination. This year more than ever it is really important that all those entitled to the flu vaccine receive it. If you have not had your flu vaccine and are eligible please contact the practice to arrange an appointment with the Nurse Practitioner

FOR REPEAT PRESCRIPTIONS PLEASE ORDER ONLINE, OR PLACE YOUR ORDER IN THE POST BOX AT RECEPTION.

ALL PRESCRIPTIONS WILL BE COLLECTED BY YOUR NOMINATED CHEMIST.

To avail of online repeat prescription ordering please ask a receptionist for details

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PIP APPLICATIONS

As a Practice we no longer complete requests from DLA / Attendance allowance / PIP forms OR for supporting evidence.

We strongly believe that to get an accurate assessment a face to face consultation is vital.  This needs to be carried out by the agency making the decision about your application, not by your GP.

Patients Rights and Responsibilities

    • You have the right to receive accurate and easily understood information about your health care, health care professionals and health care facilities. If you have a physical or mental disability, or just don’t understand something, assistance will be provided or mental disability, or just don’t understand something, assistance will provided so you can make informed health care decisions.

    • You have the right to care providers that is sufficient to provide you with access to appropriate high quality health care.

    • You have the right to know all your treatment options and to participate in decisions about your care. Parents, guardians, family members, or other individuals that you designate can represent you if you cannot make your own decisions.

    • You have the right to considerate, respectful and non-discriminatory care from your doctors and other health care providers.

And in return we expect you to:

    • Be thoughtful of other patients and all staff.

    • Be considerate and respectful and show reasonable courtesy to those who are helping you.

    • Cancel appointments in good time if unable to attend.

    • Share your concerns and provide suggestions that help provide quality care.



 
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