Noticeboard

FROM THE 7TH JUNE 2021 THE PRACTICE WILL OPERTAE A NEW TELEPHONE TRIAGE SYSTEM

ALL REQUESTS FOR A TELEPHONE CONSULTATION MUST BE MADE VIA TELEPHONE BEFORE 10.15AM

ONLY URGENT MEDICAL ISSUES WILL BE DEALT WITH AFTER THIS TIME.

FOR HOME VISITS PLEASE CALL BEFORE 10.30AM

THE PRACITICE RECEPTION STAFF WHO ARE TRAINED PATIENT CARE NAVIGATORS WILL REQUIRE SOME INFORMATION ABOUT YOUR SYMPTOMS, TO PRIORITISE AND DIRECT YOUR CALL TO THE MOST APPROPAITE HEALTH PROFESSIONAL.

FOR RESULTS AND ALL OTHER QUERIES PLEASE CALL BETWEEN 9.30AM & 5PM

THANK YOU FOR YOUR CO-OPERATION AT THIS TIME.

 FOR REPEAT PRESCRIPTIONS PLEASE ORDER ONLINE, OR PLACE YOUR ORDER IN THE POST BOX AT RECEPTION.

ALL PRESCRIPTIONS WILL BE COLLECTED BY YOUR NOMINATED CHEMIST.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PIP APPLICATIONS

As a Practice we no longer complete requests from DLA / Attendance allowance / PIP forms OR for supporting evidence.

We strongly believe that to get an accurate assessment a face to face consultation is vital.  This needs to be carried out by the agency making the decision about your application, not by your GP.

Patients Rights and Responsibilities

    • You have the right to receive accurate and easily understood information about your health care, health care professionals and health care facilities. If you have a physical or mental disability, or just don’t understand something, assistance will be provided or mental disability, or just don’t understand something, assistance will provided so you can make informed health care decisions.

    • You have the right to care providers that is sufficient to provide you with access to appropriate high quality health care.

    • You have the right to know all your treatment options and to participate in decisions about your care. Parents, guardians, family members, or other individuals that you designate can represent you if you cannot make your own decisions.

    • You have the right to considerate, respectful and non-discriminatory care from your doctors and other health care providers.

And in return we expect you to:

    • Be thoughtful of other patients and all staff.

    • Be considerate and respectful and show reasonable courtesy to those who are helping you.

    • Cancel appointments in good time if unable to attend.

    • Share your concerns and provide suggestions that help provide quality care.



 
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